NHS test and trace: how it works
NHS TEST & TRACE
I have been puzzled by the question of how you would know if a caller is genuine, should you get a phone call out of the blue, suggesting that you self isolate for 14 days and reveal all of the people you recently had contact with.
I am pleased to say that there is now some clarity about how this would work :
If the NHS test and trace service contacts you, the service will use text messages, email or phone.
All texts or emails will ask you to sign into the NHS test and trace contact-tracing website.
If NHS test and trace calls you by phone, the service will be using a single phone number: 0300 013 5000.
All information you provide to the NHS test and trace service is held in strict confidence and will only be kept and used in line with the Data Protection Act 2018.
More information available on this link :
An overview of the NHS test and trace service, including what happens if you test positive for coronavirus (COVID-19) or have had close contact with someone who has tested positive.
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